In case you change your mind we are happy for you to return your goods for a refund. Please just make sure you let us know within 14 days. Please note that the products must be in a resalable condition and that we also require the original packaging.
This offer does not apply to Bespoke and Custom made products.
Please note that all items delivered beyond the threshold of your home are carried out at your own risk. The following handy little check list will help to ensure that we conduct a successful delivery into your home.
Delivery / Collection Options
To find out the cost of delivery please proceed through to checkout and simply fill in your postal address.
Your Delivery Date / Time
Deliveries are usually made between Monday to Friday 8am – 4pm to London and surrounding areas. Times may vary for other areas.
Our furniture is delivered to London and surrounding areas by our own drivers. Once your furniture order is ready for delivery, you will be contacted and given a delivery date. The day before your delivery, you will be contacted again and given a 2-3 hour time slot. Please note that we will always aim to complete your order and deliver all items together in a single delivery. Part-shipments are also available upon request (at an additional cost).
Collecting From Us
You can collect your goods directly from our warehouse in 12 Imperial Way, Croydon, CR0 4RR. Please be sure to bring photographic ID with you (drivers license/passport).
You can also send your own arranged transportation company to collect from us. Please send an email in advance confirming the name of the company who will be collecting. We also require that this is booked in with us (either by you, or your delivery company) so we can be prepared for the collection. We will then take a signature from the driver on collection. Whether it’s yourself or someone on your behalf, please understand that no claims can be made for damaged goods once the collection note has been signed.
We cover all of mainland UK, Northern and Southern Ireland and beyond! Please see our separate international enquiries section. Wherever your property is, rest assured we will do our best to ensure your furniture arrives safely and on time.